Refund Policy

  • Refund

    We shall process the refund once we receive the product. The product must be in unused condition, in its original packaging along with its original tags and invoice, failing which refund may not be possible.

    Once the refund process has been initiated, the amount will be directly refunded to your account via the same mode through which the transaction was made or through cheque (amount would be refunded through cheque, only in cases where the debit/credit card used by customer while placing the order is not in use).

    In case the customer pays online then amount will be refunded within 7-15 working days from the receipt of returned product(s) at the warehouse of www.Muslinmoda.com

Exchanges:

  • We accept exchanges within 7 days of purchase.
  • The saree must be unworn, unwashed, and in its original condition with tags attached.
  • Exchanges are allowed for size, color, or design variations.
  • To initiate an exchange, please contact our customer service team or visit our store.www.muslinmoda.com

Returns:

  • Returns are accepted within 7 days of purchase.
  • The saree must be unworn, unwashed, and in its original packaging with tags intact.
  • A restocking fee may apply for returns.
  • Customers are responsible for return shipping costs.
  • To initiate a return, please fill out our return form or contact our customer service team.

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Online Purchases:

  • Online orders follow the same exchange and return policy.
  • Returns can be initiated through our website within the specified timeframe.
  • Customers are responsible for return shipping costs for online orders.

Defective or Damaged Items:

  • In case of receiving a defective or damaged saree, please contact our customer service team immediately for assistance.
  • Defective or damaged items will be replaced or refunded at no additional cost.

We value your satisfaction and are committed to providing excellent service. If you have any questions or concerns regarding our exchange and return policy, please don’t hesitate to reach out to us at email- muslinmodaofficial@gmail.com
. Thank you for choosing us for your saree needs!